What is
SERVICOM?
SERVICOM is an acronym for Service Compact.
This is a social contract between the Delta State government of Nigeria
and its people. SERVICOM gives Deltans the right to demand good service.
Details of these rights are contained in SERVICOM Charters which will
soon be available in all State Government Ministries, Departments and
Agencies where services are provided to the public. The charters
tell Deltans what to expect and what to do if the service fails or falls
short of their expectation.
The
Genesis of SERVICOM in Delta
SERVICOM which has been in existence in all
Ministries, Department and Agencies (MDA’s) in all federal level came
into existence in Delta State with the inauguration of Delta State SERVICOM
on the 30th of July, 2008 with Hon. Robert Olatilewa-Edwards
Special Adviser to the State Governor SERVICOM and Labour Relations as
its head.
SERVICOM Delta is borne out of the fact that
Deltans patronizing government MDA’s deserve better services.
It is in line with the Delta State’s government
three point agenda of human capital development, infrastructural development,
peace and security as it is expected to improve service delivery which
is paramount in bringing them to fruition.
SERVICOM
Principles
Conviction that Deltans can only realize its full potential
if citizens receive prompt and efficient services from the state
Renewal of commitment to t he service of Delta State.
Consideration for the needs and rights of all Deltans to
enjoy social and economic advancement
Avowal to deliver quality services based upon the
needs of citizens.
Dedication to providing the basic services to which each
citizen is entitled in a timely, fair, honest, effective and transparent
manner
Events:
30th
July, 2008: A 1 Day Sensitization Workshop Tagged Service Delivery A Sine
Qua Non for Achieving Good Governance.
Contact Us: Office of the Special
Adviser to the Governor on SERVICOM and Labour Relations, Government House,
Asaba. Delta State